It is required that The Mandalay be notified of the exact number of attendees by 12 noon four business days prior to the event. If no guarantee is given, the original estimate of quests will be considered the guarantee for which you will be charged.
There will be a 22% service fee and 7.25% state tax added to your invoice for all food and beverage items. Any exemptions of taxes will only be issued with a copy of a blanket certificate of exemption. Additional set-up fees will apply to all parties under 50 persons.
(for functions held on Mandalay premises)
Room assignments are made according to expected attendance and based on available space at the time of your reservation. The Mandalay reserves the right to change your room assignment based on fluctuations in your guarantee or to accommodate multiple reservations.
Room set-ups involving special equipment needs should be finalized well in advance so arrangements can be made to order said equipment. Notify your account representative of any AV equipment, special staging requests, extra draped tables, pipe & drape requirements and unusually long set-up or event preparations. Every attempt will be made to provide you with adequate time for you to set-up; however, hourly rates will apply for access to your function room after normal business hours.
Deposits, Cancellations & Billing
A deposit is required to confirm your catering/space reservation and make it definite. Without a signed contract and deposit (unless deposit is waived) no reservation is considered definite. The estimated balance is due 4 business days in advance of your event (unless credit application is completed and approved). Any remaining balance is due at the end of each event and can be paid by cash, cashier’s check, certified check or charge card. All deposits are non-refundable and cancellation fees will apply.
The Mandalay reserves the right to control all private functions. Liability for damage to the premises and/or Mandalay equipment will be charged accordingly. The Mandalay cannot assume responsibility for persons, property or equipment brought into the banquet facility.
LMR Catering (“LMR”) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the LMR site and governs data collection and usage. By using the LMR site, you consent to the data practices described in this statement.
Collection of your Personal Information
LMR collects personally identifiable information, such as your email address, name, home or work address or telephone number. LMR also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by LMR. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used by LMR for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the LMR site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through LMR public message boards, this information may be collected and used by others. Note: LMR does not read any of your private online communications.
LMR encourages you to review the privacy statements of Web sites you choose to link to from LMR so that you can understand how those Web sites collect, use and share your information. LMR is not responsible for the privacy statements or other content on Web sites outside of the LMR family of Web sites.
Use of your Personal Information
LMRcollects and uses your personal information to operate the LMR Web site and deliver the services you have requested. LMR also uses your personally identifiable information to inform you of other products or services available from LMR and its affiliates. LMR may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
LMR does not sell, rent or lease its customer lists to third parties. LMR may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, LMR may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to LMR, and they are required to maintain the confidentiality of your information.
LMR does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
LMR keeps track of the Web sites and pages our customers visit within LMR, in order to determine what LMR services are the most popular. This data is used to deliver customized content and advertising within LMR to customers whose behavior indicates that they are interested in a particular subject area.
LMR Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on LMR or the site; (b) protect and defend the rights or property of LMR; and, (c) act under exigent circumstances to protect the personal safety of users of LMR, or the public.
The LMR Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize LMR pages, or register with LMR site or services, a cookie helps LMR to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same LMR Web site, the information you previously provided can be retrieved, so you can easily use the LMR features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the LMR services or Web sites you visit.
Security of your Personal Information
LMR secures your personal information from unauthorized access, use or disclosure. LMR secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
LMR will occasionally update this Statement of Privacy to reflect company and customer feedback. LMR encourages you to periodically review this Statement to be informed of how LMR is protecting your information.
LMR welcomes your comments regarding this Statement of Privacy. If you believe that LMR has not adhered to this Statement, please contact LMR Catering at Molly@lmrcatering.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.